Returns & Exchanges

E-mail for a Return Authorization (RA) Number: Info@selectahead.com

Returns will not be accepted at our warehouse without a valid Return Authorization (RA) number. RA numbers will expire after 14 days. Any return we receive without an RA number will be documented and returned to you.

Please return your merchandise to the following address:

Select a Head LLC
6947 Coal Creek Pkwy SE #227
Newcastle, WA 98059

Select a Head L.L.C. shall not be responsible for items returned that are lost or damaged in transit.

We will replace defective or damaged products. Select a Head LLC must receive damaged or defective products withing 14 days of original delivery date.   Select a Head LLC shall refund you in full or ship a replacement product. We will pay the shipping cost on defective merchandise only.

Help us process your return quickly and efficiently!

TO AVOID DENIAL OR DELAY, PLEASE REVIEW OUR POLICY CAREFULLY.

 Check Your Return:

ALL products being returned must be 100% complete, and must be properly packaged to protect against damage in transit. All packing materials, wrappings, other accessories, and documentation must be included or your return will not be processed.

In the event that a return shipment is received by us improperly packaged, altered, or physically damaged, the Select a Head LLC return policy will not be honored.

Returns will not be accepted at our warehouse without a valid Return Authorization (RA) number. RA numbers will expire after 14 days. Any return we receive without an RA number will be documented and returned to you.

 The following criteria will be followed in rejecting returns and refusing credit:

• Products which are improperly packaged when returned to Select a Head LLC
• Products that are returned to Select a Head LLC in a non- qualified shipping container.
• Packages that do not have original packing slip with the Return Authorization (RA) number.
• COD returns will not be accepted.

In the event that the product you are returning does not have the original contents shipped and packaged by Select a Head LLC, we will photograph the merchandise and packaging and prepare a detailed summary of our determination to deny the return.

The merchandise will then be returned to you.

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